Create an account, browse products, add items to cart, and complete checkout with your shipping and payment details.
We accept major credit cards, bank transfers, and secure online payment platforms like PayPal.
International shipping typically takes 7-14 business days; exact times vary by destination and shipping method.
Yes, you’ll receive a tracking number via email once your order ships, allowing real-time delivery monitoring.
Unused, unopened items can be returned within 30 days of delivery for a full refund, minus shipping costs.
Yes, samples are available for most products; contact customer service to request and arrange sample delivery.
Every product undergoes strict quality checks and comes with relevant certifications (ISO, CE, etc.) where applicable.
Report damage within 48 hours of delivery with photos, and we’ll arrange a replacement or refund promptly.
Orders can be modified or canceled within 24 hours of placement by contacting our support team.
Yes, volume discounts apply to orders exceeding specified quantities; inquire for a custom quote.
Out-of-stock items can be backordered, with estimated restock dates provided on product pages.
Reach us via live chat, email, or phone—our team is available 24/7 to assist with your queries.